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Privacy Policy

 

This version is effective from 29th December 2024.

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1. Introduction

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QH Sound ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.qhsound.co.uk ("Website").

 

2. Information We Collect

 

2.1. Personal Information

We may collect personal information that you provide directly to us when you register on our Website, subscribe to our newsletter, make a purchase, or contact us. This information may include your name, email address, phone number, mailing address, and payment information.

 

2.2. Non-Personal Information

We may also collect non-personal information about you automatically as you navigate through our Website. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.

 

3. How We Use Your Information

 

3.1. Personal Information

We may use the personal information we collect to:

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  • Provide, operate, and maintain our Website

  • Improve, personalise, and expand our Website

  • Understand and analyse how you use our Website

  • Develop new opportunities, initiatives, products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes

  • Process your transactions and send you related information, including purchase confirmations and invoices

  • Find and prevent fraud

 

3.2. Non-Personal Information

We may use non-personal information for any business purpose, including to improve our Website and enhance your experience.

 

4. How We Share Your Information

 

We may share your information in the following situations:

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  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

  • As Required by Law: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

 

5. Cookies and Tracking Technologies

 

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your use of the Website and your preferences.

 

6. Security of Your Information

 

We use administrative, technical, and physical security measures to help protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

 

7. Third-Party Websites

 

Our Website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to such third-party websites, and we are not responsible for the privacy practices or the content of those third-party websites.

 

8. Children's Privacy

 

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Website. Your continued use of the Website after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by the modified Privacy Policy.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@qhsound.co.uk​​

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